If you are 13 years or older, please bring a digital or printed Covid certificate QR code and your ID to enter the museum. We also accept the European Digital Covid Certificate (DCC) or a negative test result provided by Testen voor toegang.
Is it mandatory to wear a face mask?
It is mandatory to wear a facemask during your visit to the Louwman Museum.
Is it necessary to buy tickets online prior to my visit?
Preferably you order tickets prior to your visit via our ticketshop. It is also possible to buy a ticket at the box office in the museum. Please note: it is not possible to pay with cash.
I have a Museumkaart, discount card or other valid entrance ticket. Is it therefore necessary to buy a ticket with a time slot?
Visitors with a Museum card, discount card or other valid entrance ticket are not obliged to reserve a time slot via the websitet.
Can I buy a ticket at the box office?
It is also possible to buy a ticket at the box office in the museum. Please note: it is not possible to pay with cash.
Can I only pay with pin or also in cash?
Louwman Museum is cash free. It is therefore not possible to pay with cash. This applies to both the museum, the restaurant, the museum shop and the parking garage.
I am accidentally late for the timeslot stated on my ticket. Can I still enter?
The purchased ticket is linked to the reserved time slot. If you are late, please let the receptionist know. We will then see what we can do for you.
Can I use a locker?
Yes, you can use a locker for free after entering a personal code. Only use a locker if necessary. Whenever possible, leave your coat in the car or keep it on. Coats and small handbags can be brought into the museum. Backpacks are not allowed. The lockers are carefully cleaned frequently
How long can I stay in the museum?
You can stay as long as you like, during opening hours.
Is the restaurant open?
The restaurant in the museum is open. Refreshments brought along may not be consumed in the restaurant.
Can I take guided tours in the museum?
Due to the new corona measures, it is currently not possible to book a guided tour.
Can I take photos and film in the museum?
Taking photographs and making videos for your own personal use is permitted in all museum halls, except for the halls containing posters, paintings and prints. You are allowed to use flash and a tripod.
Can I rent rooms and organize events at Louwman Museum?